Sign-in state examples

Reference examples only. These fields do not look up accounts, and these controls do not send messages.

Organization not set up yet

We don't have an organization set up for citytransit.org yet.

If a colleague invited you, check the address they used. Otherwise your organization can request access.

Request access for citytransit.org

Personal email

Access is through your employer, so a personal address won't work.

Enter the email you use at work.

Try a work email

Wrong password

That password doesn't match this email.

Your email is kept, so you only need to retype the password.

Reset password

License ended

You're signed in, but your organization's license has ended.

Your account is kept, so access comes back as soon as the license is renewed. The public library (case studies, journal, news) is still open to you.

Go to the libraryContact CVL Economics to renew

Single sign-on didn't finish

Your organization's sign-in page didn't send you back to us.

This usually clears up if you try again. If it keeps happening, your IT team can check that the platform is allowed in your single sign-on settings.

Try signing in againContact support

You haven't been added yet

Your organization uses the platform, but your account isn't on its list of users.

Your organization's admin adds people. This example previews a reminder state.